Privacy Policy

Last updated: December 2025

This Privacy Policy explains how we collect, use, store, and protect personal data when you access our website, create an account, or make a purchase.
Our approach is deliberate and limited: we collect only what is necessary to operate the website and fulfill services, and we never treat personal data as a product.


1. Information We Collect

Depending on how you interact with the website, we may collect the following categories of information:

(1) Information You Provide Voluntarily

This includes information you actively submit, such as:

  • Name and email address

  • Account login credentials (stored in encrypted form)

  • Billing and shipping details

  • Order history and purchase records

  • Messages sent via contact forms or email

This information is collected solely to provide services you request, such as account access, order fulfillment, and customer support.


(2) Account Information

When you create an account, we store:

  • Account identifiers (such as email address)

  • Encrypted authentication credentials

  • Order and interaction history linked to your account

You may request account deletion at any time, subject to legal and record-keeping obligations.


(3) Automatically Collected Information

When you visit the website, certain data may be collected automatically, including:

  • IP address (processed in truncated or anonymized form where applicable)

  • Browser type, device type, and operating system

  • Pages visited, referring URLs, and approximate location (country or region level)

This information is used for security, performance monitoring, and aggregated analytics.


(4) Cookies and Tracking Technologies

We use cookies and similar technologies as described in our Cookie Policy, including:

  • Google Analytics for aggregated website usage analysis

  • Meta Pixel for measuring advertising and content performance

These technologies do not provide us with access to sensitive personal information.


2. How We Use Your Information

We use personal data only for the following purposes:

  • Creating and managing user accounts

  • Processing orders, payments, and deliveries

  • Providing customer support and responding to inquiries

  • Operating, maintaining, and improving the website

  • Measuring website usage and marketing effectiveness

  • Preventing fraud, abuse, and security threats

  • Complying with legal, tax, and regulatory obligations

We do not use personal data for unrelated or undisclosed purposes.


3. Payments and Financial Information

We use third-party payment processors, including PayPal and Stripe, to handle transactions securely.

  • Payment details are processed directly by PayPal or Stripe

  • We do not store or have access to your full payment card information

  • These providers process data in accordance with their own privacy and security policies

Using our services implies acceptance of the applicable payment provider’s terms and privacy practices.


4. Legal Bases for Processing (Where Applicable)

Depending on your jurisdiction, we process personal data under one or more of the following legal bases:

  • Performance of a contract (e.g. fulfilling orders or managing accounts)

  • Your consent (e.g. optional cookies or marketing tools)

  • Legitimate interests (e.g. website security, fraud prevention, service improvement)

  • Legal obligations


5. Sharing of Personal Data

We do not sell, rent, or trade personal data.

We may share limited data only with trusted service providers when necessary, including:

  • Payment processors (PayPal, Stripe)

  • Shipping and logistics partners

  • Analytics and marketing providers (Google, Meta)

  • Hosting, infrastructure, and security service providers

All third parties are authorized to process data solely for the services they provide and are required to apply appropriate safeguards.


6. International Data Transfers

As a global website, personal data may be processed or stored outside your country of residence.
Where required, we implement appropriate safeguards to ensure data protection consistent with applicable laws.


7. Data Retention

We retain personal data only for as long as necessary to:

  • Provide services and maintain user accounts

  • Fulfill legal, tax, and accounting requirements

  • Resolve disputes or enforce agreements

When data is no longer required, it is securely deleted or anonymized.


8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct or update inaccurate information

  • Request deletion of your account and personal data

  • Restrict or object to certain processing

  • Withdraw consent where processing is based on consent

  • Request data portability where applicable

Requests can be made through the contact information provided below.


9. Data Security

We apply reasonable technical and organizational safeguards to protect personal data against unauthorized access, loss, or misuse.
However, no system can be guaranteed to be completely secure.


10. Children’s Privacy

Our services are not intended for individuals under the age of 16.
We do not knowingly collect personal data from children.


11. Changes to This Policy

We may update this Privacy Policy to reflect legal, technical, or operational changes.
Updates will be posted on this page with a revised “Last updated” date.


12. Contact Us

If you have questions about this Privacy Policy or how personal data is handled, please contact us through the information provided on the website.
Privacy protection is an ongoing responsibility, not a checkbox.

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